Details: Open Positions for Career-Minded People.Ready to raise the bar on customer satisfaction?As a customer delivery supervisor, you will be responsible for leading your team to deliver furniture directly to our customers' homes in a timely fashion, while maintaining our exceptional customer service standards and commitment to excellence. You must be able to inspire and motivate a team to achieve established goals in a high performance culture. Excellent customer service skills are essential for a successful delivery and the final stage of the customer shopping experience.Expectations:Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines.Provide leadership to customer delivery teams and warehouse associates.Consistently maintain energy, enthusiasm, and ambition to flourish within a team environment. Proven ability to foster partnerships and establish realistic goals.Training, coaching and developing people.Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.Enhance the customers' shopping experience.Implement company policies and procedures.Perform additional functions that may be assigned at the discretion of management.Qualifications:Associates degree preferred.Operational management experience a plusAnalytical and critical thinking skills.Must have professional communication, interpersonal and organizational skills. Proficient computer skills with the ability to learn new programs.Knowledge of computer Routing System, preferredPhysical Requirements:Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs. Raymour & Flanigan offers opportunities for advancement, plus a comprehensive benefits package that includes 401(k) with company match and profit sharing, medical, dental and vision benefits, paid vacation, short- and long-term disability, associate merchandise discount, and paid life insurance.Raymour & Flanigan proudly supports a drug free and smoke free work environment.Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.
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